Privacy Policy - Custom LS Tuning

Effective Date: 1/1/2023

Welcome to Custom LS Tuning's Privacy Policy. This document outlines how we collect, use, and protect your personal information when you interact with our website, products, and services. Your privacy is of utmost importance to us, and we are committed to safeguarding your information. Please read this Privacy Policy carefully before using our services.

1. Data Controller:

Custom LS Tuning, located at U6 / 25 Roxburgh Avenue Lonsdale SA 5160, is the data controller responsible for processing your personal information.

2. Types Of Data Collected:

We may collect the following types of personal information from you:

  • Contact information (name, email address, phone number)
  • Billing and shipping addresses
  • Payment information (credit card details, PayPal information)
  • Browsing and usage data (cookies, IP addresses)
  • Communication preferences and interactions with our customer support

3. Methods of Data Collection:

We collect your personal information through various methods, including:

  • Information you provide during account registration and checkout
  • Information collected through cookies and similar tracking technologies
  • Information you provide when contacting our customer support team
  • Information collected from third-party integrations with your consent

4. Legal Basis For Processing:

We process your personal information based on the following legal grounds:

  • Performance of a contract: Processing necessary for fulfilling orders and providing requested services.
  • Consent: Processing based on your explicit consent for specific purposes, such as email marketing.
  • Legitimate interests: Processing necessary for our legitimate business interests, provided they do not override your rights.

5. Purposes Of Data Processing:

We process your personal information for the following purposes:

  • Order fulfilment, shipping, and customer support
  • Communication with you about orders, promotions, and updates
  • Improving our products, services, and website experience
  • Analysing user behaviour and trends for marketing and optimisation

6. Data Usage And Sharing:

We may share your personal information with third parties, including:

  • Payment processors to facilitate transactions
  • Shipping partners to deliver orders
  • Marketing and analytics service providers to improve our services

7. User Rights:

You have the right to:

  • Access and obtain a copy of your personal information
  • Correct inaccuracies in your personal information
  • Withdraw your consent for processing (where applicable)
  • Delete your personal information, subject to legal requirements
  • Restrict or object to processing under certain circumstances

8. Data Retention:

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

9. Security Measures:

We implement security measures to protect your personal information from unauthorised access, disclosure, or alteration. However, no method of data transmission over the internet is completely secure.

10. Cookies And Tracking Technologies:

We use cookies and similar technologies to collect information about your browsing behaviour and improve your experience on our website. You can manage your cookie preferences through your browser settings.

11. Third-Party Links And Services:

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. Please review their respective privacy policies.

12. Children's Privacy:

Our services are not intended forchildren under the age of 18. We do not knowingly collect personal information from minors without parental consent.

13. Data Breach Notification:

In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and relevant authorities in accordance with applicable laws.

14. Changes To Privacy Policy:

We may update this Privacy Policy periodically to reflect changes in our practices. You will be notified of any significant changes.

15. Contact Us:

If you have questions or concerns about this Privacy Policy or your personal information, please contact us at admin@customlstuning.com.au or (08) 8166 1880.

By using Custom LS Tuning's website and services, you acknowledge and agree to the practices described in this Privacy Policy.

Last Updated: 10/9/2023

Note: This document is intended for general informational purposes. For the most current and accurate information, refer to the Privacy Policy on our website.